Privacy Policy
This Privacy Policy (”Policy”) outlines how SOVVA SPÓŁKA AKCYJNA, a company duly registered under the laws of [Jurisdiction], having its principal place of business at Poland, 41-712 Ruda Śląska, Goduli 36, VATID:PL5213462112, collects, uses, discloses, and protects personal information obtained in the course of providing chatbot services (”Services”)
1. Information Collection
1.1 Types of Information Collected: We may collect personal information from users, which may include but is not limited to:
- Name
- Contact information (e.g., email address, phone number)
- Usage data and analytics
1.2 Collection Methods: We collect information through various means, including:
- Information provided voluntarily by users.
- Automatically collected information when using our Services, including cookies, log files, and analytics tools.
2. Use of Information
2.1 Purpose of Collection: We may use personal information for the following purposes:
- Providing, maintaining, and improving our Services.
- Communicating with users, including responding to inquiries and providing customer support.
- Personalizing user experiences and delivering content and features tailored to user preferences.
- Analyzing usage trends and improving the functionality and quality of our Services.
3. Disclosure of Information
3.1 Third-Party Service Providers: We may share personal information with trusted third-party service providers to assist us in delivering our Services, subject to confidentiality obligations and only for the purposes outlined in this Policy.
3.2 Legal Compliance: We may disclose personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
4. Data Security
4.1 Security Measures: We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
5. User Choices and Rights
5.1 Access and Control: Users have the right to access, modify, or delete their personal information. They can contact us at office@sovva.ai to exercise these rights.
6. Children's Privacy
6.1 Minors: Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it.
7. Changes to the Privacy Policy
7.1 Policy Updates: We reserve the right to update or revise this Privacy Policy at any time. We will notify users of any material changes through our website or other means.
8. Contact Us
8.1 Contact Information: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at office@sovva.ai.